Sound Decoded: Why Share of Voice Has a Sound Problem—and How Brands Are Bleeding Money in Silence

By Global Brand & Media Analyst
Published: September 2026


Spend ten minutes with a media director at any major advertising holding company, and you will receive a masterclass in modern quantitative rigor. They will hand you precise calculations of Share of Voice (SOV) mapped directly against Share of Market (SOM), alongside granular forecasts for the next four quarters. The math is absolute; the reporting cycles are weekly. It is a mature, adult conversation about capital allocation, market penetration, and financial leverage.

Now, spend ten minutes with that same media director—or their counterparts on the creative team—asking about the music embedded inside that very same media.

Suddenly, the rigorous framework evaporates into thin air. The track running underneath the multi-million-dollar campaign was “a really nice find from the agency.” The creative brief vaguely demanded something “optimistic and modern.” The Creative Director signed off because the track “just felt right in the room.” Come next quarter, the subsequent campaign will utilize an entirely different track, pulled from a completely different reference pool, and briefed by an entirely unfamiliar team.

Same brand. Two completely disparate budgets. Two radically opposed disciplinary cultures.

While the modern enterprise treats Share of Voice as an exact planning lever, it treats music and sound as an afterthought—a mere finishing touch. This widening cultural and operational gap is quietly costing global brands more than almost any other production decision they make.


Main Facts: The Great Disconnect in Modern Marketing

At the heart of the modern marketing crisis is a striking asymmetry. Advertisers spend decades refining their visual identities—obsessing over hex codes, typography sizing, and grid layouts to ensure instantaneous recognition. They deploy sophisticated econometric models to justify every fractional percentage point of media spend.

Yet, when it comes to the ear, strategy is replaced by subjective whimsy.

  • The Visual vs. Audio Standard: Visual assets are protected by rigid brand guidelines. Audio assets are treated as disposable wallpaper, changing with every campaign, director, and agency whim.
  • The Economic Leak: Brands pay top-dollar for Excess Share of Voice (ESOV) to build mental availability, only to deliver a fractured auditory experience. Instead of compounding brand recognition, the consumer hears a chaotic portfolio of unrelated sounds attached to a single logo.
  • The Missing Infrastructure: While media planning has advanced metrics for reach, frequency, and attention, music selection relies on "taste arbitration"—expensive, subjective arguments in boardrooms about what "feels right."

Chronology: How Audio Got Left Behind in the Boardroom

To understand how the industry reached this blind spot, one must trace the evolution of media effectiveness frameworks over the past three decades.

1990: The John Philip Jones Paradigm

The foundational bones of modern media planning were laid in 1990, when John Philip Jones published landmark research in the Harvard Business Review. Jones demonstrated the quantifiable link between advertising weight and market gains.

The Binet & Field Era

This work was subsequently supercharged by Les Binet and Peter Field through their exhaustive analyses of the IPA Databank. Their findings gave birth to industry shorthand: brands whose Share of Voice exceeds their Share of Market (ESOV) tend to grow proportionally. Industry metrics suggest that multiplying a brand’s ESOV by 0.05 yields its projected annual market share growth rate, with creative effectiveness acting as a primary multiplier.

The 2020s: The Channel-Level Audio Awakening

While the macro case for audio channels has recently been won—spurred by the explosion of podcasting, streaming platforms, and sonic environments—the content of that audio has remained stuck in the pre-digital era. Platforms like Spotify and LinkedIn began releasing mountains of data proving the ROI of audio, yet brand teams continued to source the underlying music through old-school, gut-instinct methods.

2026: The Reckoning

By 2026, industry leaders are beginning to push back. Executives and strategists are pointing out that buying media weight without a standardized sonic identity is the operational equivalent of buying billboard space while changing your company logo every single week.


Supporting Data: The Hard Numbers Behind Sound

The argument for fixing brand audio is no longer emotional or esoteric; it is backed by hard economic data from some of the world’s leading platforms and researchers.

  • 92% of U.S. consumers regularly stop other online activities simply to stream audio, according to Spotify’s 2026 Sound-On Era report.
  • 87% of consumers actively silence videos on social platforms to listen to dedicated audio instead.
  • 36% higher is the trust factor associated with music and podcast ads compared to traditional social media ads.
  • 4x to 8x ROI on incremental revenue can be generated from audio when integrated properly into marketing mix modeling, as reported by LinkedIn’s Hilary Batsel.

Despite these staggering performance indicators, Tammy Henault, former Chief Marketing Officer (CMO) at the NBA, Paramount+, and The New York Times, highlights the ongoing industry lag:

"Brands need to stop thinking about audio as a bolt-on, and start thinking about it as a foundational element to their plan."


Official Perspectives and Expert Insights

Industry practitioners are increasingly vocal about the need to bridge the gap between media mathematics and sonic management.

Shai-Caleb Hirschson, a noted brand sound strategist, argues that the solution lies in establishing a Music DNA (mDNA). Just as brands maintain color palettes and typographic rules, an mDNA establishes a defined set of operational parameters—covering tempo, harmonic palette, instrumentation, rhythmic feel, and emotional valence—that govern how a brand sounds across global markets.

According to advocates of this approach, treating sound with the same rigor as visual identity unlocks four critical operational advantages:

  1. It Kills Taste Arbitration: Endless boardroom debates over whether a track "feels right" are replaced by objective evaluations: Does this fit the defined brand parameters, and why?
  2. It Makes the Brief Portable: Instead of handing a composer a lazy reference track to copy, brand teams can distribute a parameter set that translates seamlessly across 30 different global markets without sounding repetitive.
  3. It Makes Music Testable Pre-Spend: Brands can score candidate tracks against defined brand objectives before allocating production and media budgets.
  4. It Makes Brand Drift Visible: Auditing past campaigns against the mDNA allows CMOs to pinpoint exactly where their auditory identity strayed off the map, plugging the leaks in their mental availability.

Implications: The Future of Brand Governance

The structural misalignment between media planning and sound governance has profound economic implications for global enterprises.

When a brand invests heavily to achieve a positive Excess Share of Voice, it is purchasing mental real estate. However, if the auditory stimuli attached to those impressions shift randomly from acoustic folk in January to heavy electronic textures in March, the brain fails to build a cumulative memory structure. The consumer hears the media, but the brand’s unique fingerprint fails to stick.

Implementing the Shift

To correct this systemic failure, forward-thinking brand teams must execute two critical shifts:

  • Move the Brief Upstream: Music must be integrated into the campaign conceptualization phase—long before rough cuts and final storyboards are locked—transforming sound from a decorative finishing touch into a structural narrative pillar.
  • Build an Auditory Feedback Loop: Post-campaign tracking must evaluate sonic performance against concrete business outcomes such as brand-linked memory, recall, and attention, building a proprietary corporate benchmark over time.

Conclusion

The era of treating sound as an unmeasurable creative whim is drawing to a close. The frameworks, psychological models, and data infrastructures required to govern brand sound already exist.

What remains is for corporate leadership to apply the exact same standards of rigor to the ear that they already apply to every other dollar spent out of the marketing budget. Anything less is paying premium prices for media weight while sounding like a stranger to your own audience.

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